HandOfLuck Cookie Policy

At HandOfLuck, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them at https://handofluck777.com, and what choices you have regarding their use. By continuing to browse or use our platform, you consent to our use of cookies in accordance with this policy. We encourage you to read this document carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. They are widely used by online services, including our Hand of Luck Casino platform, to make websites work efficiently, remember your preferences, and provide useful information to site operators. Cookies do not contain executable code and cannot carry viruses or install malware on your device.

In addition to cookies, we may also use other similar technologies such as web beacons, pixel tags, local storage objects, and session identifiers. Throughout this policy, we refer to all of these collectively as "cookies" for simplicity.

How We Use Cookies at HandOfLuck

At Hand of Luck, we use cookies for a number of important purposes that help us deliver a secure, personalised, and functional gaming experience. Our use of cookies falls into the following categories:

Strictly Necessary Cookies

These cookies are essential for our website to function properly. Without them, services you request — such as accessing your Hand of Luck Casino login page, managing your session, or processing transactions — would not be possible. We do not require your consent to place these cookies, as they are fundamental to the operation of our platform.

• Session management and user authentication (including the handofluck login process)
• Security and fraud prevention functions
• Load balancing and server-side performance
• Remembering items in your account preferences
• Enabling access to restricted areas of the site

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our HandOfLuck platform. This data helps us identify which pages are visited most frequently, how long users spend on specific sections, and where any technical errors may occur. All information collected through these cookies is aggregated and anonymised — we do not use it to identify individual users.

• Tracking page visits and user flow across the site
• Measuring the effectiveness of our game lobby and promotional pages
• Identifying and resolving technical issues
• Improving load times and overall platform responsiveness

Functional Cookies

Functional cookies allow our Hand of Luck Casino website to remember choices you make and provide enhanced, personalised features. For example, we use these cookies to recall your preferred language, currency (USD, EUR, RUB, or cryptocurrency), and display settings between visits. These cookies may be set by us or by third-party providers whose services appear on our pages.

• Remembering your currency and language preferences
• Storing your preferred game lobby layout or last visited game category
• Enabling live chat functionality via our support tools
• Personalising content based on your interaction history

Marketing and Targeting Cookies

Here at HandOfLuck, we may use marketing cookies to deliver advertisements and promotional offers that are relevant to your interests. These cookies track your browsing activity across our site and, in some cases, across third-party websites. They help us measure the effectiveness of our campaigns and ensure that you see relevant promotions — such as our welcome bonus package, ongoing tournaments, and loyalty programme offers.

• Displaying relevant bonus offers and promotions based on your activity
• Measuring the reach and impact of our advertising campaigns
• Limiting the number of times you see the same advertisement
• Building profiles to enable interest-based advertising through third-party partners

Third-Party Cookies

Our Hand of Luck platform integrates with a range of third-party service providers — including game developers, payment processors, analytics tools, and customer support systems. These third parties may place their own cookies on your device when you interact with their embedded services on our site. We do not control these third-party cookies and recommend that you review the privacy and cookie policies of each relevant provider directly.

Examples of third-party services that may set cookies on our HandOfLuck pages include game providers such as NetEnt, Microgaming, Play'n GO, Nolimit City, Hacksaw Gaming, and others; payment processors handling transactions in USD, EUR, RUB, or cryptocurrency (BTC, ETH, USDT); and live chat support tools used by our 24/7 customer care team.

Cookie Duration

Cookies we place on your device vary in how long they remain active. We use two types based on duration:

• Session Cookies: These are temporary and are deleted automatically when you close your browser. We use them to manage your handofluck casino login session and keep you securely authenticated during gameplay.
• Persistent Cookies: These remain on your device for a set period — ranging from a few days to several months — or until you manually delete them. We use them to remember your preferences and improve your experience on future visits.

Managing and Controlling Cookies

We respect your right to control how cookies are used on your device. At Hand of Luck, you have several options for managing cookie preferences:

Browser Settings

Most web browsers allow you to view, manage, block, and delete cookies through their settings menus. Please note that if you disable strictly necessary cookies, some parts of our HandOfLuck website — including the login page and cashier — may not function correctly. You can find cookie management instructions for major browsers at their respective help pages.

Our Cookie Consent Tool

When you first visit our Hand of Luck Casino website, we present a cookie consent banner that allows you to accept or decline non-essential cookies. You may change your preferences at any time by accessing the cookie settings option available on our site.

Opt-Out of Analytics

If you wish to prevent analytics tools from collecting data about your activity on our HandOfLuck platform, you may use browser extensions such as Google Analytics Opt-out or equivalent tools provided by our analytics partners.

Cookies and Responsible Gaming

At Hand of Luck, we also use certain functional cookies to support responsible gaming features on our platform. These include cookies that track session duration, support self-exclusion preferences, and enable responsible gaming tools available to players. We take our duty of care seriously and use technology to help you stay in control of your gaming activity.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our operational practices. When we make material changes, we will update the policy on our HandOfLuck website and, where appropriate, notify you directly. We encourage you to review this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please do not hesitate to get in touch with our support team. You can reach us at any time through the following channels:

• Live Chat: Available 24/7 directly on our website at handofluck777.com
• Email: customercare@handofluck.email
• Phone: +44 1294 620788

Our team is always happy to assist you with any concerns related to data privacy, cookie preferences, or your experience at Hand of Luck Casino.